Drop in, call, or send us an email — we read everything.

We have two shops. The Exarchia flagship is the bigger one with the grooming room. Cholargos is quieter and has the strongest small-animal range. Both shops are dog-friendly: water bowls at the door, treats at the till, and a strict no-judgement policy if your puppy eats a chew before we ring it up.

Call Exarchia Email us

Two shops

Where to find us.

Exarchia flagship

Address: Mavromichali 142, Exarchia, 11472 Athens
Phone: +30 210 3823 410
Hours: Mon–Sat 09:00–21:00 · Sun 10:00–18:00
Getting there: Metro Omonia (8 min walk) or Panepistimio (10 min). Paid parking on Themistokleous. The grooming room is in the basement.

Cholargos

Address: Mesogeion 250, Cholargos, 15561 Athens
Phone: +30 210 6520 880
Hours: Mon–Sat 09:30–20:30 · Sun closed
Getting there: Metro Cholargos (4 min walk). Free parking after 17:00 on Anastasiou. Largest small-animal range north of the centre.

By subject

Email the person who can actually answer.

General: [email protected] — orders, products, anything about a pet.
Subscriptions: [email protected] — cadence changes, skips, pauses, cancellations.
Wholesale: [email protected] — breeders, shelters, groomers, bulk pricing.
Press: [email protected] — interviews, photography, review samples.
Privacy: [email protected] — GDPR access, rectification and erasure requests.

Before you write

Things people usually ask first.

Order placed before 14:00 Mon–Sat inside the Athens ring road? It is on Anestis today. Free over €35.

For a food recommendation, tell us the species, age, weight, and what your pet is eating now — that is enough for Eleni to reply with something useful rather than a question back.

For grooming, book online or call the Exarchia number. Marina schedules senior-dog gentle baths in the quieter morning slots.

For a return, email [email protected] with the order number and the reason and we will send a label. Athens returns are free.

Not sure what you need? Ask.

Eleni does Wednesday consultations at Exarchia by appointment, and Sofia answers the inbox on the same day.