Help

Payment Methods

Cards, wallets, bank transfer, cash on delivery, and instalments on orders over €100.

Accepted

How you can pay.

Cards
Visa, Mastercard, American Express, Maestro — via Stripe and Viva Wallet, PCI DSS Level 1, 3D Secure 2.0.
Digital wallets
PayPal, Apple Pay, Google Pay.
Bank transfer
IBAN GR16 0140 1280 1280 0200 2123 456 (Alpha Bank). Order reference required.
Cash on delivery
Greece only, €3 fee.
Instalments
Alpha Bank, Piraeus Bank, Eurobank, National Bank — 3, 6 or 12 months on orders over €100.

Security

What happens to your card details.

Card data never touches our servers. Stripe and Viva Wallet handle authorisation under PCI DSS Level 1 with 3D Secure 2.0, and we store only the token needed to charge a Subscribe & Save renewal.

For subscriptions we charge the saved card 24 hours before dispatch. If it fails we retry once after 24 hours and then email you — we never silently cancel a schedule.

All prices shown include 24% VAT. A full invoice is attached to the dispatch confirmation email.

Something here unclear?

Email [email protected] and Sofia will answer, usually the same day. GDPR requests go to [email protected].

Contact usRead the FAQ